Frequently Asked Questions

DO YOU TAKE INSURANCE?

We are contracted with several insurance companies. Please contact your insurance company to determine if we are listed as a contracted provider. Some of our providers are contracted with the following insurance companies:  

Blue Cross Blue Shield, Hometown Health, Prominence plans , Keenan/Prime, Healthcomp, Lyra, Northern Nevada Electrical Workers, Northern Nevada Laborers, Northern Nevada Operating Engineers, and U.A. Local 350. 

If we are not contracted with your insurance we can provide you with a superbill (receipt) that you could submit to your insurance for possible coverage. You can call your plan and ask for information about your out of network coverage.

HOW LONG CAN I EXPECT TO BE IN THERAPY?

The length of therapy is unique to each individual and is determined by your life experiences, your goals for therapy as well as the extent of your needs. At the beginning of treatment, we will work with you to determine your goals and then check in with you regularly to assess and re-evaluate.

HOW LONG IS EACH SESSION?

Each session is 50-55 mins.   

WHAT ARE THE COLLECTIVE’S FEES? 

We bill $275 for intakes and $225 for follow up sessions. Contracts with insurance can make costs significantly less. We also offer discounts to those who choose to pay cash at time of service, and we have some sliding scale available. If you are planning on using insurance, please contact your insurance provider to find out your copay or coinsurance.

If you are choosing to pay our cash rate you will be provided with a no surprise act form.

Please feel free to call us to discuss fees.

HOW FREQUENT ARE SESSIONS?

Research shows that Clients who engage in weekly therapy sessions benefit more from their therapy experience than those who come in every other week. For this reason, we highly recommend scheduling weekly sessions to start. If you would prefer to meet more or less frequently, we would be happy to discuss a schedule that accommodates your financial and scheduling needs.

What to Expect in the first session?

Please leave with enough time to find our office. We have street parking in front and a private parking lot in front of the building. This parking lot is indicated with a “Reno Counseling Collective Parking Only” sign. Upon arrival at our office, please check in with admin in the back then you can have a seat in our lobby or on our front porch, enjoy some tea and your therapist will greet you prior to your session start time.

We believe in the benefits of emotional support animals and often utilize our therapy dogs in the office. Our K-9 therapists-in-training are not left unsupervised however, please be aware these dogs may be found accompanying your therapist during and between sessions. Please notify your provider if you have any questions/concerns.

We will discuss your paperwork, answer any questions, orient you to our therapeutic style and spend the rest of the time getting to know you and your goals for therapy.

Where are you located?

We are located at 435 Court Street right off Arlington street. Our office is the historic Price House and was built circa 1910-11. The Price House is a Tudor Revival-style and does have steps to get into the building and to get to the offices and bathrooms